Lake Kivu Serena Hotel
Lake Kivu, Rwanda
How we rate
Explore Africa level, based on the typical lowest nightly rate per person sharing: Value under A$400, Mid-range A$400 to A$899, Luxury A$900 to A$1,799, Ultra-luxury A$1,800 or more.
Photo: Lake Kivu Serena Hotel · Serena Hotels · Source ↗
Breakfast (BB)
Breakfast, Private balcony
3 room types
Superior Room, Family Room, Suite
Children welcome
Family rooms available
By road
about 100 km from Kigali airport (KGL)
Wi-Fi in rooms
From about A$440
per room / night (varies by season)
Overview
About Lake Kivu Serena Hotel
Lake Kivu Serena Hotel sits beside a private beach in Gisenyi, with gardens and a pool terrace facing the lake. Superior Rooms have private balconies, while Suites add a separate sitting room and furnished veranda. Family Rooms have two queen beds and space for two adults and two children. Kiyaga Restaurant, Ziwani Café and the Lake View Bar give guests a choice of dining settings. A gym and Maisha Spa round out the facilities. The standard breakfast rate suits travellers looking for a hotel base by the water, with room to relax between outings.
“A good fit for a lakeside break with familiar hotel comforts: private balconies, a pool, several dining settings and family rooms for two adults and two children.”
Best for
Known for
What you can expect to see
A private lakeside beach, pool terrace and gardens give this Gisenyi hotel its waterside setting.
Your stay
What's included
Board: Breakfast (BB)
Included
- Breakfast
- Private balcony
Facilities
Comforts and facilities
At the property
- Swimming pool
- Spa
- Gym
- Restaurant
- Bar
- Suits guests with limited mobility
In your room
- Wi-Fi in your room
- In-room WiFi
- Safe
- Tea/coffee station
Rooms
Where you sleep
- Superior Room36 at the property · sleeps 2 adults · Private balcony, Queen or twin beds
- Family Room23 at the property · sleeps 2 adults and 2 children · Two Queen beds
- Suite6 at the property · sleeps 2 adults · King bed, Private sitting room, Furnished veranda
Getting there
How you'll arrive
- How you arrive
- By road · about 100 km from Kigali airport (KGL)
- Transfers
- The hotel is 160 kilometres from Kigali. Tour buses and taxis are available.
Good to know
Before you book
- Check-in
- From 12:00
- Check-out
- By 10:00
- Children
- Children welcome. Family rooms available. Some activities may have age limits, so check with the lodge
Before you travel
Australian Government travel advice
Rwanda
Level 1: Exercise normal safety precautions
Higher levels apply in some areas, including Rubavu, Gisenyi.
Last updated
Read the full advice on Smartraveller for Rwanda (opens in a new tab)
Source: Department of Foreign Affairs and Trade, Smartraveller (smartraveller.gov.au), licensed under CC BY 4.0. Summarised and shortened by Explore Africa; read the full advice on Smartraveller.
Stayed here?Share your review
Helpful guides
Plan around this stay
Nearby
Other stays nearby

Cormoran Lodge
Lake Kivu, Rwanda
40 km away

Wilderness Bisate Lodge
Volcanoes National Park, Rwanda
40 km away
From about A$3,880 per person / night, sharing (varies by season)

Virunga Inn Resort & Spa
Volcanoes National Park, Rwanda
45 km away
From about A$1,610 per room / night (varies by season)

Ingagi Park View Lodge
Volcanoes National Park, Rwanda
45 km away
From about A$580 per person / night, sharing (varies by season)
Details checked November 2026. Rates, inclusions, age rules and availability can change, so please ask the property for current details before you book.